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Fraud Awareness Training That Supports Compliance Efforts — And Stops Real Losses

Prevent fraud before it happens. Our specialized training equips your front-line staff with crucial skills to identify and stop fraud in its tracks. Join us for a half-day workshop led by a seasoned police officer and former detective leads every class personally.

Empowering Front-Line Fraud Prevention

Welcome to Before the Handoff

At Before the Handoff, we specialize in equipping bank tellers and front-line staff with the tools they need to combat fraud. Our interactive, half-day training sessions, led by seasoned police officer and former detective , teach participants how to recognize and respond to courier scams effectively. Join us to make a difference in your community by preventing fraud before it happens.

Our Core Values

Integrity

We believe in transparent and ethical practices in all our training sessions.

Expertise

Our trainers bring real-world experience and knowledge from law enforcement to your team.

Empowerment

We empower your staff with the tools and knowledge needed to combat fraud effectively.

Expert Training for Identifying Fraud

Our Services

Fraud Awareness Training

A live, half-day training session designed to teach bank tellers, clerks, and managers how to recognize and prevent courier-scam attempts.

Interactive Role-Playing

Engage in real-life scenarios that simulate various fraud attempts, enhancing your staff's ability to respond effectively.

Insights from Law Enforcement

Learn from a current police officer and former detective, gaining firsthand knowledge of the tactics employed by fraudsters.

Testimonials

What Our Clients Say

Before the Handoff's training changed the way our team approaches fraud. I highly recommend it!

What Our Clients Say

The role-play scenarios were invaluable. Our tellers feel so much more prepared now.

What Our Clients Say

The real-life insights from the police officer made a huge difference in our understanding of fraud.

FAQs

Beforethehandoff.com offers live, half-day fraud awareness training specifically designed for bank tellers and front-line staff. Our training is taught by a seasoned police officer and former detective with extensive experience in interrogation and fraud investigation.

Our training is ideal for bank tellers, clerks, managers, and any front-line staff who interact with customers and need to be educated about spotting and preventing courier scams.

The training covers the scam from multiple perspectives: the crook, the victim, the teller, and the police. It includes live role-playing of real counter scenarios to provide practical experience.

Each training session lasts half a day, providing an intensive and thorough educational experience.

Participants will learn to identify potential scam situations, enabling them to act proactively to stop fraudsters before they succeed in victimizing customers.

To register or to find out more about our training sessions, please visit our website or contact us directly for assistance.